About pre-orders

How to pre-order <br>Pre-order items will display a [Pre-order] banner.
Please click [Pre-Order] to add the item to the cart and place the order once.
At this time, even if you select card payment, the card payment is actually confirmed and the amount will not be withdrawn.

In the case of a normal credit card, only authorization (processing to confirm whether payment can be made with the customer's credit card and to secure the usage limit) is performed at the time of ordering.
Authorizations usually expire after about a week, depending on the card company.

Therefore, in most cases, the authorization expires when the reserved item arrives.
We will send you a payment link when the product arrives, so you will need to proceed with the payment again.

Debit Cards <br>If you use a debit card, your order may be debited immediately.
However, as mentioned above, only authorization will be performed at the time of ordering, and the card payment at the time of ordering will be canceled after the deadline has expired.
Due to the cancellation of the payment, a refund will be made in the case of a debit card, but we cannot confirm when the refund will actually be made and when the cancellation information will be sent to the customer.
We apologize for the inconvenience, but please contact your credit card company.

In addition, there is a time lag before the cancellation process is notified to the credit card company , so please contact your credit card company after the next day.

After the reserved item arrives <br>As soon as the reserved item arrives, we will send the payment link to the customer again, so please complete the payment procedure.

*Reservations cannot be canceled for personal reasons. After sending the payment link, if there is no payment for two weeks or more, we may send it by cash on delivery.
Please note.

*It is not possible to order pre-order items and regular stock items at the same time. We apologize for the inconvenience, but please order reserved items only.