We will start the reservation and order service.
About 40 titles have been uploaded as initial reservation titles. We will continue to update popular products on the Preorder page at any time.
Please check the details below and place your order from there.
[Pre-order method]
Please click [Pre-Order] to add the item to the cart and place the order once.
Please select the desired payment method from the payment method selection and complete the payment.
If payment cannot be confirmed within the specified deadline for each payment method, it will be treated as a cancellation.
Notes
・Due to system limitations, pre-orders for multiple items cannot be accepted . Please place a pre-order for each item individually .
・If you do not want the item to be delivered immediately after the reserved item arrives and you would like to add it to the hold, please select the hold as the payment method at the time of reservation purchase.
・Reserved items purchased with a payment method other than hold will be shipped individually after arrival, regardless of whether the item has been placed on hold at the time of arrival, has expired, or is currently ordered.
・We do not accept cancellations after the reserved items have arrived. Please note. If you wish to cancel your order before the reserved item arrives, please contact us by email.
[After the reserved product arrives]
As soon as the product arrives, we will notify you via your registered email address.
If you did not select "Reserve" when you reserved the item, we will proceed with the delivery procedure and ship the item as soon as it arrives.
Customers who have selected "Reserve" at the time of reservation will be added to the reserve list after the product arrives.
Please make a hold delivery request and deliver the item within the hold deadline.
After the hold period has passed, we will calculate the price of the reserved product and send you a settlement email.
Please note that if payment cannot be confirmed within the settlement email deadline (within 24 hours of issuance), the product will be shipped by cash on delivery.
[Backorder]
We can only order items that have Back Orders displayed at the bottom of the soldout items.
Your order will be completed once you have entered the required items and agreed to be shipped by cash on delivery if the period has expired.
Please note that cancellations cannot be accepted as orders will be sent to overseas distributors immediately after the order is placed.
If we do not hear from you within 2 months after placing an order, we will automatically cancel the order.
[After stock orders arrive]
We will send you an invoice for your order after receiving it.
Please select a payment method and pay the bill.
You can also select a hold order, but please understand that the hold deadline will be the same as the hold deadline that you ordered before that.
As agreed, if there is no payment for 2 weeks, it will be delivered as cash on delivery.
If you need to specify the date, please contact us.
https://teq-tokyo.com/pages/contact
Thank you very much.