We will start a reservation and ordering service.
We have added about 40 titles as the initial titles available for preorder. We will be uploading hot topics on the preorder page from time to time, so
Please check the details below and place your reservation order there.
[How to pre-order]
Please click [Pre-order] to add the product to your cart and place your order.
Please select your preferred payment method from the payment method selection screen and complete the payment.
If payment is not confirmed within the deadline specified for each payment method, the order will be canceled.
Notes
・Due to system limitations, we are unable to accept multiple item pre-orders at once . Please pre-order each item individually .
・If you would like to add a reserved item to your order instead of shipping it immediately after it becomes available, please select "reserve" as the payment method when purchasing your pre-order.
- For pre-ordered items purchased using a payment method other than reservation, the item will be shipped separately once it arrives, regardless of whether it is on hold at the time of arrival, has expired, or whether you are currently on order.
・We do not accept cancellations after the pre-ordered item has arrived. Thank you for your understanding. If you wish to cancel your order before the pre-ordered item arrives, please contact us by email.
[After pre-ordered items arrive]
As soon as the product arrives, we will notify you via your registered email address.
If you do not select "reserve" when reserving an item, we will process the delivery and ship the item as soon as it arrives.
For customers who selected "reserve" when making a reservation, the item will be added to the reservation list once it arrives.
Please make a reservation delivery request and ship the item within the reservation period.
Once the reservation period has expired, we will calculate the cost of the reserved items and send you a payment email.
Please note that if payment is not confirmed within the deadline of the payment email (within 24 hours of issuance), the product will be shipped cash on delivery.
[Backorder]
Only sold out items with "back order" displayed at the bottom can be ordered.
Please enter the necessary information and agree that if the deadline is exceeded , the order will be completed once you have agreed to shipping by cash on delivery.
Please note that we cannot accept cancellations after your order has been placed as we will place an order with our overseas distributors immediately after receiving it.
If we do not receive any notification of arrival within two months of placing an order, your order will be automatically cancelled.
[After receiving your back-ordered item]
We will send you an invoice for your order once it arrives.
Please choose from various payment methods and settle your payment.
You can also choose to place a reservation order, however please note that the reservation deadline will be the same as the reservation deadline for any previous orders.
As you agreed, if payment is not received within two weeks, the item will be shipped cash on delivery.
If you need to specify a date, please contact us.
https://teq-tokyo.com/pages/contact
Thank you for your cooperation.